Balance Deducted Twice for the same transaction

Submitted by Rahul Rai on Sat, 15/09/2018 - 10:50

I used My SBI VISA card for shopping, For the first time while swiping i got Transaction failed so I swiped again. On seeing my Statement I came to know that money has been deducted twice. I went to shop and tell them twice payment but they refuse that and said they receive only one payment . Please look into this and refund me the amount i lost. Please find my details below

 

Company Product