Payment done form my A/c but transaction failed

Sir I use BHIM App for making payment, payment is done, but transaction is failed. But Now it shows error (Your transactions is in process. 
Kindly wait for 2 working days to raise any complaint in case of any issue) 

Also In transaction it shows refund is done on 2 working days, but as on date payment is not received to my bank. I check my bank statement also.
I have also given the beneficiary account statement on date 9 oct 2017 to till date, 
Please see the all attachment my account and beneficiary account (Bhuwan chandra), 
Sir I heartly request you please interfere the matter and provide me proper solution.